Privacy Policy

Introduction to Privacy Policy

This privacy policy (the “Privacy Policy”) applies to your use of the website of Donne Tenaci hosted at donnetenaci.com, the Services (as defined under the Donne Tenaci “Terms of Use”), and Donne Tenaci applications on mobile platforms (Android, Blackberry, Windows Phone, iOS, etc.) (collectively (“DONNE TENACI” or “WEBSITE”)), but does not apply to any third-party websites that may be linked to them, or any relationships you may have with the businesses listed on Donne Tenaci.

The terms “we”, “our” and “us” refer to Donne Tenaci, and the terms “you”, “your”, and “User” refer to you, as a user of Donne Tenaci. The term “Personal Information” means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information.

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected and with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you.

By visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent that we will collect, use, process, and share your Personal Information in the manner set out herein below. If you do not agree with these terms, do not use the Website.

It is clarified that the terms and conditions that are provided separately, form an integral part of your use of this Website and should be read in conjunction with this Privacy Policy.

Information We Collect and How We Use It

We collect, receive, and store your Personal Information. If you provide your third-party account credentials (“Third Party Account Information”) to us, you understand that some content and information in those accounts may be transmitted to your account with us if you authorize such transmissions, and that Third Party Account Information transmitted to us shall be covered by this Privacy Policy.

You may opt not to provide us with certain information; however, that will restrict you from registering with us or availing some of our features and services.

We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a manner different than the purpose for which it is collected, then we will ask you for your consent prior to such use.

The Personal Information collected will be used only for the purpose of enabling you to use the services provided by us, to help promote a safe service, calibrate consumer interest in our products and services, inform you about online offers and updates, troubleshoot problems, customize User experience, detect and protect us against error, fraud, and other criminal activity, collect money, enforce our terms and conditions, and as otherwise described to you at the time of collection of such information.

Customer Information

We store customer information such as addresses, mobile numbers, third-party wallet details, card details, and email addresses of customers making payments through Donne Tenaci checkouts. However, only when a customer chooses to share the information with businesses powered by Donne Tenaci applications do we share the information with respective businesses. Donne Tenaci is not liable in any way for any misuse of this information by the business or people related to the businesses to whom the information is shared by the customer.

Activity Tracking

We record information relating to your use of Donne Tenaci, such as the searches you undertake, the pages you view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We use this type of information to administer Donne Tenaci and provide the highest possible level of security and service to you.

We also use this information in the aggregate to perform statistical analyses of User behavior and characteristics in order to measure interest in and use of the various areas of Donne Tenaci. However, you cannot be identified from this aggregate information.

Cookies

We send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the site.

We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following your browser help file directions.

If you choose to disable cookies, some areas of Donne Tenaci may not work properly or at all.

Security

Your account is password protected. We use industry-standard measures to protect the Personal Information that is stored in our database.

We limit the access to your Personal Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. If you have any questions about the security on Donne Tenaci, please contact us at contact@donnetenaci.com.

You hereby acknowledge that Donne Tenaci is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.

Terms and Modifications to This Privacy Policy

Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. These changes will be effective immediately on the Users of Donne Tenaci.

Please note that at all times you are responsible for updating your Personal Information, including to provide us with your most current e-mail address.

If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly that you wish to deactivate your account with us. Continued use of Donne Tenaci after any change/amendment to this Privacy Policy shall indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions of such changes.

Applicable Law

Your use of this Website will be governed by and construed in accordance with the laws of India. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/tribunals having jurisdiction in Bengaluru, India, and irrevocably submit themselves to the jurisdiction of such courts/tribunals.

Complaints and Grievance Redressal

If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal Information and other content that you provide in your communication so that we can effectively respond to your communication.

Any complaints or concerns in relation to your Personal Information or content of this Website should be immediately informed to the Grievance Officer at:

📌 DPO
Ms. Sahiba Gupta
Donne Tenaci
📍 Address: E-280, Shastri Nagar, delhi-110052 City- delhi
📧 Email: donnetenaci19@gmail.com
📞 Contact Number: +91 9220492277